For the Creative, Candid, & adventurers

Frequently asked Questions


Q: How do I reserve you for my date?
A: All dates are reserved once we receive your signed contract and booking fee.

Q: How far should we book in advance?
A: Typically 6-12 months in advance as soon as you have a date and venue. If you’re not the plan way in the advance type of guy or gal, fret not. Check with me for availability.

Q: Can you hold our date for a couple weeks?
A: Unfortunately the only fair way I’ve found is to give dibs to the couple that puts down their retainer first. In some cases, I can hold a date for a couple days.

Q: Will you be shooting the wedding?
A: Yes. You are hiring me to shoot the wedding, not another photographer working under my name.

Q: Do you shoot with an assistant?
A: I love to shoot with an assistant/2nd photographer with rare exceptions. This frees me up to focus on shooting and looking for special moments while ensuring that between the two of us, we don’t miss the important ones. The 2nd shooter offers a different but complementary perspective and allows us to work efficiently throughout the entire day.

Q: Do you shoot video?
A: Unfortunately, not at this time. My focus is on photography

Q: How many weddings have you photographed?
A: I have photographed over 70 weddings

Q: Do you travel/ photograph destination weddings?
A: YES PLEASE! While I am a wedding photographer primarily based in Portsmouth NH - Special rates are given to couples who book me for destination weddings!

Q: Are the prices for elopements the same as regular weddings?
A: No! They are less - contact me with more details for a custom quote (alexwiciel@gmail.com)

Q: What rights do I have to the images?
A: You have the right to reprint images for personal use whenever you want. However you may not sell your images for profit or publish your images without the written consent of me, Alexsandra Wiciel.

Q:Is your media preference film or digital?
A: (This question sounds so serious!) I work primarily with digital these days, and I love the magic the little gnomes in the cameras can do.

Q: What kind of equipment do you use?
A: I shoot with a Nikon D750 & Nikkor prime and zoom lenses. I also have back up equipment!

Q: Do you have liability insurance?
A: Yes. Many venues require the photographer to have Liability Insurance. So before hiring Uncle Joe, make sure he’s covered.

Q: Have you shot at my venue before?
A: I have shot at many venues, so there is a good chance that I have. However, if I have not, I will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. I also do extensive online research prior to your big day!

Q: My venue is very dark. How does your studio handle these situations and can I see samples?
A: I have shot in the darkest of dark chapels and reception halls so no need to worry! I was also a night club photographer in Boston for two years so I consider myself a photo ninja when it comes to difficult lighting situations and taking candid pictures on the dance floor.

Q: My venue is all outdoors and the reception is at night - do you have the proper lighting to accommodate?
A: Yes! Please see above :)

Q: I have downtime between events on my wedding day. Will I be charged for that downtime?
A: For a variety of reasons, I have to charge for the time in between events. The fact is, I am never truly resting during the day, whether I am location scouting, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of wedding day delays. In many cases, I use that “downtime” to take you and your significant other out for a photo session or more family portraits.

Q: Will you post the photographs online?
A: I certainly hope so. I generally will post about every shoot on my blog and possibly my portfolio.

Q: I don’t see many formal photos on your website or blog, do you take any family shots at the wedding?
A: Yes of course but I don’t typically blog those, but we know that your moms and grandmas love them

Q: When will I get to see my wedding photos?
A: Your photos will generally be ready within 4-8 weeks following the wedding. I go through a careful process of choosing the best images from the day and processing each of them with individual attention.

Q: How many photographs can I expect?
A: This depends on several factors including the amount of hours I am hired for and if I will have a second shooter with me. Typically, I provide my clients between 100 photographs per hour hired

Q: Who chooses the photographs in the album?
A: I offer you a chance to pick a selection of photos that you must have in the album. This can be anywhere from 0 to the entire album. However, I am more than happy to start the process for you! I will use my best judgment to select the best and more relevant photos to tell the story of your wedding day. One of the top reasons, couples often times say they haven’t ordered the albums from their photographers is because they haven’t gotten around to choosing the pictures for the album.

Q: Do you touch up all the images in our collection?
A: Yes I do. Every image I deliver is post produced with my unique signature style of post production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. 

Q: What is the difference between advanced and custom; and why are there additional costs for custom retouch?
A: Custom post production is anything that requires extensive, custom work in Photoshop such as removing a specific characteristic from more than 10 photos, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. None of this is done unless specifically asked by the client. I charge an hourly for the custom post production as the time required ranges depending on the complexity of the project.

Q: Can we schedule our engagement session for the weekend?
A: Because most weddings occur on weekends, I typically do not shoot engagement sessions on weekends. If you can only do your engagement session on a weekend, I can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled for that weekend later on, I will have to reschedule your engagement session. 

Q: Is there an additional fee if we pay via credit card?
A: Yes. The retail adjustment fee for all credit card transactions is 3% of the charged amount.

Q: If we cancel the wedding, will we receive our retainer back?
A: Unfortunately no. Retainers are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.

Q: Do you have a replacement wedding photographer in case there is a major emergency on the day of the event?
A: Yes, I have a network of experienced colleagues I can call upon, and I’m always making more friends. In this business, you can never have too many friends. Actually, I’m pretty sure that’s kind of true about life in general.

Q:When will we get our wedding album?
A: Wedding albums are ordered immediately upon your final approval and generally arrive with in two weeks after that.

Q: Can guests order prints from you? We don’t want to field all those requests from friends and family.
A:Your images will be posted to an online gallery. There is a simple option where people can order prints and have them mailed to their door if you share your gallery link with them.

Q: How are my photos stored? Are they safe?
A: The moment I leave your wedding and get back to my office I make multiple copies of your image files. One copy is immediately back up to an travel external hard drive and the 3rd set goes onto an external hard drive where it will live forever. As you can see we’re really serious about backing up and protecting your images. We understand that your wedding day will only happen once, so we take every precaution.

Hey! You made it to the bottom of the page! Congratulations to you. That was some boring stuff. But if you’ve stuck around this long, I think you really should email me about your wedding photography. I bet we would have a great chat. :)

SenD

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